Ran
into an issue today with an aftermarket cable and new install
of MOTOTRBO CPS 12.1 on Windows 10. Same error, wouldn't recognize
radio. When looking in Device Manager, it showed up as as USB Serial
Port COM6.
After several frustrating hours of troubleshooting, this is ultimately what worked:
With
radio connected to laptop and showing up as USB Serial Port (COM6) in
device manager, right click and uninstall. This should remove the
instance from the device manager. Then disconnect the radio and cable
from the computer.
Next, install MOTOTRBO Driver from the website:
trbo.....com/ (link requires approval)
Install the driver using the setup exe.
Once
this is completely installed and happy, then open up MotoTRBO CPS. Once
loaded, reconnect cable and power up radio. At this point, it should
now show as a network device MOTOTRBO Radio in Device Manager and prompt
for network discovery permission (Network 5, 6, 30, etc). You should be
able to read/write/update with 12.1 in Windows 10.
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The APX and MotoTRBO lines use IP over USB emulating ethernet, not serial over USB like the ASTRO25 line, but either way you didn't have to specify a COM port if you were using true USB cables. You're thinking of a USB to serial adapter.
ReplyDeleteCheck and make sure your network and the admin network for the radios are not the same --
ReplyDeleteThe radios by default are 192.168.1 / .2 an many off the shelf solutions for networks and routers also default to the 192.168.1.0/24 subnet.
If both the radio and your LAN/WAN/VPN (any one of the three) are on the same subnet then you have a conflict and CPS does not work -
You might also check your firewall settings an permissions for the program, there are many "security" setting in 10 that can affect CPS.
One of the many good reasons for staying with 7.